FAQs

How can I track my order?

Once your package has shipped from our facility, you will receive a shipping confirmation email that contains a tracking number.

How long does it take to receive an order?

Orders ship out from our warehouse in 5-7 Business Days. Once your products have been produced & shipped, you will receive a shipping confirmation email that will allow you to track the progression of your package.

 How do I return/exchange an item?

It's super simple! Head on over to our Returns & Exchanges page located here to learn more.

How do the apparel items fit?

Located within each product page, you will find a sizing chart detailing all measurements to better help you select your next wardrobe piece.

You can always reach out to our customer service team at support@teamtomi.com if you have any further questions - we are always happy to help!